Yes! We're known for our bunion-friendly designs. Many of our styles feature criss-cross straps over the toes, which provide extra comfort and support for bunion-prone feet. Look for this detail when browsing our collections.

Our shoes generally run true to size. We recommend reading the product description thoroughly for detailed sizing notes specific to each style. If you're ever between sizes, our customer service team is happy to help you find the perfect fit!

Absolutely! Charleston Shoe Co. gift cards are available online and in-store. They make the perfect gift for any occasion. Please note: gift cards can only be redeemed in-store at this time.

Yes, you can! If you wish Charleston Shoes were sold in your town, you can make that happen by hosting a home show. It's a fun way to bring friends and family together to try on and shop our styles. Visit our website or reach out to our team at customerservice@charlestonshoeco.com for details on how to get started.

Simply browse our website at charlestonshoeco.com, add your favorite styles to your cart, and proceed to checkout. You can also visit one of our store locations to shop in person!

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Charleston Shoe Co. gift cards.

If your order hasn't been processed yet, we're happy to help with changes or cancellations. Contact our customer service team as soon as possible at customerservice@charlestonshoeco.com or call us at (855) 996-7463.

Yes! We offer free standard shipping on orders over $170 within the U.S. Expedited shipping options are available at an additional cost.

We partner exclusively with FedEx for shipping. While we strive to ship within 5 business days, processing currently takes approximately 7-10 business days. You'll receive a confirmation email with tracking information as soon as your order ships. Please allow additional time during busy holiday periods. For expedited options, contact us at customerservice@charlestonshoeco.com.

Currently, we ship only within the United States.

We accept eligible returns and exchanges within 30 days of purchase for online orders. Items must be unworn and unwashed with tags attached. In-store purchases are eligible for returns or exchanges within 10 days. For full details, visit our Return Policy page.

When you opt in for return coverage at checkout, a prepaid return shipping label is included, allowing you to return any item(s) for free. If you choose not to purchase return coverage, you can still return items, but you'll be responsible for the cost of the return shipping label.

Yes! You can return or exchange online purchases at any of our retail locations. Just bring your order confirmation and the unworn items in their original packaging.

Yes, the majority of our shoes are machine washable! Simply remove any inserts, place the shoes in a garment bag, and wash on a gentle cycle with cold water. Air dry for best results. Please note: this does not apply to leather styles.

No. Our leather shoes are genuine leather and should not be machine washed. We recommend spot treating with a damp cloth to keep them looking their best.

We have over 20 stores coast-to-coast, from Palm Beach to La Jolla, Newport to Nantucket, and beyond! Visit our Store Locator page to find a location near you. We'd love to see you in person!

We're thrilled to be in paradise! Our St. Thomas location is at the A.H. Riise Mall, 37 Dronningens Gade, Charlotte Amalie, St. Thomas, USVI 00802. Hours are Monday-Saturday 9am-5pm and Sunday 10am-2pm. Whether you're stepping off a cruise or soaking in island life, stop by and find your perfect pair of Charleston Shoes!

Yes! In addition to our A.H. Riise Mall store, we also have a location at Havensight Mall in St. Thomas, making it even easier to shop Charleston Shoe Co. while you're on the island. Check our Store Locator for the latest hours and details.

Shoe Joy is our nonprofit initiative, launched during Covid, dedicated to giving back through the joy of shoes. Through our partnership with Soles4Souls, Shoe Joy has provided millions of dollars worth of free shoes to people in need around the world. It's one of the things we're most proud of at Charleston Shoe Co.

We love that you want to help! The best way to learn about upcoming Shoe Joy events and how to get involved is to follow us on social media or reach out to our team at customerservice@charlestonshoeco.com. Every pair makes a difference!