Terms and Conditions

DISCLAIMERS AND LIMITATION OF LIABILITY

By using the Charleston Shoe Co. Web site, you expressly agree that use of the website is at your sole risk.

Under no circumstances shall Charleston Shoe Co. be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the website, including but not limited to reliance by you on any information obtained from the website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Charleston Shoe Co. has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Charleston Shoe Co. Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This website is intended for use by individuals 13 years of age or older.

 

Privacy Policy

Charleston Shoe Co. is the sole owner of any information collected on this website or while in our stores. We do not sell, share or rent such information in ways different from those outlined in this Privacy Policy.

INFORMATION WE COLLECT
We receive and may store any information you enter on our websites or give to us in our stores. For example, we collect information from you when you place an order or call us with a question.

The information we collect from you includes things like:

Your name
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
It may also include information you give us about other people, such as the name and address of a gift recipient.

AUTOMATIC INFORMATION
Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our websites.

This information helps us understand and enhance our interactions with visitors to our websites, we may permit web analytics providers to collect information on our websites using automated tools like cookies or web beacons.

HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to fulfill your order and requests for products or information. We also may use the information to communicate things like special events, promotions or surveys. In addition, we use the information to evaluate and improve our business.

We will retain your information for as long as is needed to provide you services, comply with legal obligations, resolve disputes, and enforce agreements.

HOW WE SHARE THE INFORMATION WE COLLECT
Charleston Shoe Co. does NOT sell, rent or trade your personal information to third parties.

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information, when we believe it is necessary to comply with the law.

We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Charleston Shoe Co., our customers, or others; to prevent harm or loss, or in connection with an investigation of suspected or actual unlawful activity.

HOW WE PROTECT THE INFORMATION WE COLLECT
Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.

Charleston Shoe Co. cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The Charleston Shoe Co. website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.

YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
-Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
-Update and correct your personal information
-Request that we no longer use your information to provide you services

Call: 855-996-SHOE
Email: customerservice@charlestonshoeco.com

LINKS TO OTHER WEBSITES
Our website links to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

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